Terms and Conditions

In General

Anne’s Dance Shop (referred to as “we”, “our” and “us”) website is owned and operated by Lemur Software Limited.  This document governs your relationship with Anne’s Dance Shop website. Access to and use of this Website and the products and services available through this Website (collectively, the "Services") are subject to the following terms, conditions and notices (the "Terms of Service"). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

Website

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy.

This Website may contain links to other websites which are not operated by us. Anne’s Dance Shop has no control over these sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of any such sites will be subject to the terms of use and service contained within each such site.

Privacy Policy

You acknowledge and agree to be bound by our privacy policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Prohibitions

You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and Anne’s Dance Shop will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content

The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of Anne’s Dance Shop and are protected by copyright laws and treaties around the world. All such rights are reserved by Anne’s Dance Shop. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Currently we only accept orders from within the UK.

In order to contract with Anne’s Dance Shop you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. We retain the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. All prices advertised are subject to such changes.

(a) Our Contract 

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

(b) Goods

A reference to “goods” in these terms and conditions includes but is not limited to dancewear, dance shoes, dance accessories and costumes

Back order goods are goods which are not available at time of dispatch and as thus placed on backorder. They are invoiced and charged for at the date of order .

(c) Pricing and Availability

Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Pricing is as set out in our website and all prices are in UK pounds. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'. VAT at the UK prevailing rate is charged where applicable and included within the product pricing.

(d) Payment 

Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorisation being received. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Once the goods have been despatched and you have been sent a confirmation email the monies paid as a deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email.

(e) Delivery

We will deliver goods ordered by yourself to the address registered against your account at the time of order. Unless stated otherwise where goods ordered by yourself are in stock they will be delivered to you within 5 working days (Mon – Fri excluding UK Bank Holidays) from when we accept your order. We shall not be under any liability to you for our failure to deliver goods to you because they are unavailable or for other reasons beyond our reasonable control. If part of your order is unavailable then all goods that are in stock will be delivered to you, with details of the estimated delivery date for the out of stock items.

You become the owner of the goods once we have received payment for them. Once the goods have been delivered to you they are held at your own risk and we will not be held liable for their loss or destruction.

Our delivery charges depend on the value of your order and are clearly set out within the shopping basket.

Missing/damaged or incorrect orders

If the goods delivered are not what was ordered or the order is damaged, defective or of the wrong quantity we shall have no liability to you unless you notify us immediately of the problem via email or letter to the contact details detailed within your invoice.

Return of faulty goods

In the unlikely event of a fault with your goods please contact us as within 48 hours of delivery via phone or email. If the goods need to be returned to us please send via registered post as the return will be at your own risk. If after testing we verify the fault we will refund the reasonable direct costs of returning the goods to us and will offer a refund or exchange as is reasonable in the specific circumstances. To qualify for this you must give us proof of purchase and the goods must be in an “as new” condition, complete with original packaging. We will not exchange, repair or refund goods whose fault was caused through accident, neglect, misuse or normal wear and tear.

Disclaimer of Liability

We warrant that any goods purchased from us through this website are of satisfactory quality and fit for purpose (or any specific purpose you have made known to us which we have confirmed the goods fit for).

If you or we notify a problem under the missing/damaged/incorrect/faulty order clauses our only obligation to you will be to make good any shortage or non-delivery/ replace any damaged or defective goods or refund the amount paid by you for the goods in question. Our maximum liability to you on connection with any goods purchased through our website is strictly limited to the purchase price of that good.

Save as precluded by law, we shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or any linked sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.

We will take all reasonable precautions to keep the details of your orders and payment secure but unless we are negligent we cannot be held liable for any losses caused as a result of unauthorised access to information provided by yourself.

This does not affect Anne’s Dance Shop’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

You must observe and comply with all applicable regulations and legislation to purchase goods from our website.

Nothing in these terms and conditions is intended to limit in any way any rights you might have as a consumer under English Law.

Intellectual Property

You may not create any link to this website without our prior written consent, nor may you restrict or inhibit the use of it for anyone else.

We are the owners of all intellectual property rights in all material and content of this website.

Availability

We make no warranty or promise that this website will remain available for use, or that it will always be free of viruses, bugs or errors. We reserve the right in its absolute discretion at any time and without notice to amend, remove or vary the services and/or any page of this website.

Invalidity

If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect.

Complaints

We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and Anne’s Dance Shop. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director. The contract between us shall be governed by and interpreted in accordance with English Law.

Who we are

This Anne’s Dance Shop website is owned and operated by Lemur Software Limited and any contract for sale of goods will be with Lemur Software Limited registered office Heldan House, Tower Close, Liphook, Hampshire GU30 7AS.